From December 3rd 2021, all attendees on our public courses are required to be able to prove their double vaccination status to attend our classes. There may be screening processes when entering our facilities, this means that you will need to carry or be able to provide digital or official (paper) documentation evidence of your vaccination status. If you cannot provide this when requested, you will not be able to attend our courses. We are sorry, but we cannot accept vaccination exemptions.

Some workplaces have greater risks of injury than others because of the nature or location of their business. Some circumstances that can affect the level of required training include the machinery used, work at heights, hazardous substances, number of employees and how far away they are from medical help. For full guidelines refer to the Worksafe’s  First Aid at Work – General requirements for workplaces.

Our Work Safe First Aid course is an 8-hours programme which is a minimum requirement for a qualified first aider. However, if you are dealing with some specific hazards in a workplace that are not adequately covered by the above course, then 12-hours Extended First Aid or a tailored course that addresses your specific needs may be required.

Yes, there is. The Extended first aid course must be a minimum of twelve (12) hours of training and assessment. The Work Safe first aid course must be a minimum of eight (8) hours of training and assessment, and the minimum duration of the Renewal first aid is six (6) hours.

Yes, Australian first aid qualifications are recognised in New Zealand as they can be deemed broadly comparable to one gained in New Zealand. To maintain currency in New Zealand, a person holding an Australian first aid certificate need only attend a biannual refresher course. This must be done within two years and three months of either the original course or the last refresher course.

We are required to check the eligibility of trainees before they attend a Renewal First Aid course. If you have not completed your initial training course with us, please bring your last certificate with you for the instructor to sight on the day of the course. Please note your certificate must be issued within two years and three months of either the original course or the last refresher course.

All of our courses are taught in English, and a reasonable understanding of the English language is required to interpret the First Aid concepts. If you are concerned about your English, you may contact us to discuss the option of having your interpreter attend the course with you.

All of our assessments are scenario-based practical assessments, therefore require very little writing.  You will be required to complete some personal information, i.e. Name, Address, Date of Birth, if you require any assistance to complete the writing sections, our Instructors will be more than happy to help. The Instructor will read out any assessment instructions for you, and all assessments have accompanying pictures for our more visual learners. Please ensure you advise your Instructor of any concerns before assessments commence.

Any course trainees that wish to complain may do so in writing to the Principal, The First Aid Training Company Ltd, PO Box 79157, Avonhead, Christchurch 8446, or by email info@firstaidcompany.nz We will reply in writing to written complaints within five working days of their receipt. In our letter, we will propose what action could be taken to resolve the grievance. Course trainees also have the right to write a complaint to NZQA 0800 697 296 helpdesk@nzqa.govt.nz or the New Zealand Resuscitation Council

It would indeed. Technology is providing new opportunities for integrated learning, and we are encouraging learners to embrace digital technology. On successful completion of your online self-paced learning and the classroom practical component and assessments, you will be issued workplace compliant certificate.

Unfortunately, we are not able to register your NZQA unit standard credits. Generally, you do not need unit standards for Workplace first aid, but if you require your First Aid unit standards, we suggest you search NZQA website for an accredited provider.