First Aid Training

The legislation clearly directs that all workers must be provided with access to first aiders (workers trained to give first aid), but some workplaces have more significant risks of injury than others because of the nature or location of their business. Therefore, first aid training should be regularly reviewed to ensure it’s adequate and relevant. For full guidelines, refer to Worksafe’s First Aid at Work—General requirements for workplaces.

Generally, the Work Safe 8-hour course should be sufficient for the provision of workplace first aid. However, if you are dealing with some specific hazards in a workplace that are not adequately covered by the above course, then a 12-hour Extended First Aid or a tailored course that addresses your specific needs may be required.

Yes, there is. The Extended First Aid course requires twelve (12) hours of training and assessment, the Work Safe First Aid course requires eight (8) hours of training and assessment, and the Refresher First Aid course lasts six (6) hours. However, these times may vary slightly depending on the group size and knowledge base.

Yes, Australian first aid qualifications are recognised in New Zealand as they can be deemed broadly comparable to one gained in New Zealand. To maintain currency in New Zealand, a person holding an Australian first aid certificate need only attend a biannual refresher course. This must be done within two years and three months of either the original course or the last refresher course.

We are required to check trainees’ eligibility before they attend a First Aid Refresher course. If you have not completed your initial training course with us, please bring your last certificate with you for the instructor to see on the day of the course. Please note that your certificate must be issued within two years and three months of either the original course or the last refresher course.

All of our courses are taught in English, and a reasonable understanding of the English language is required to interpret the First Aid concepts. If you are concerned about your English, you may contact us to discuss the option of having your interpreter attend the course with you.

All of our assessments are scenario-based practical assessments and, therefore, require very little writing. You will be required to complete some personal information, i.e., Name, Address, and Date of Birth. If you require any assistance to complete the writing sections, our Instructors will be more than happy to help. The instructor will read out any assessment instructions for you, and all assessments will have accompanying pictures for our more visual learners. Please ensure you advise your Instructor of any concerns before assessments commence.

Any course trainees that wish to complain may write to the Principal by email info@firstaidcompany.nz We will reply in writing to all complaints within five working days of their receipt. In our reply, we will propose what action could be taken to resolve the grievance. Course trainees also have the right to write a complaint to the New Zealand Resuscitation Council

It would, indeed. Technology provides new opportunities for integrated learning, and we encourage learners to embrace digital technology. Upon completing your online self-paced learning, the classroom practical component, and the assessments, you will be issued a workplace-compliant certificate.

Unfortunately, we are not able to register your NZQA unit standard credits. Generally, you do not need unit standards for Workplace first aid, but if you require your First Aid unit standards, we suggest you search the NZQA website for an accredited provider.